Privacy Policy

1. Introduction

At AIInSync ("we," "us," or "our"), a subsidiary of Tepun Group LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI Chatbot services.

2. Data We Collect

We may collect several types of information, including:

• Identity Data: Name, email address, and company information.
• Contact Data: Billing address and telephone number.
• Financial Data: Payment card details (processed securely via Stripe).
• Knowledge Base Data: Documents, URLs, and data you upload to train your chatbots.
• Usage Data: Information about how you use our website and services.

3. How We Use Your Data

We use your data to:

• Provide and maintain our Service.
• Process your subscriptions and payments.
• Train the RAG AI models specific to your account.
• Communicate with you about updates or support requests.
• Improve our Service and user experience.

4. Data Security

We implement industry-standard security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Your documents are stored in encrypted environments, and payment information is handled exclusively by Stripe.

5. Data Sharing

We do not sell your personal data. We may share data with third-party service providers (like OpenAI for AI processing or Stripe for payments) only as necessary to provide the Service.

6. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other privacy laws, including the right to access, correct, or delete your personal data. Please contact us to exercise these rights.

7. Cookies

We use cookies to enhance your experience. For more information, please see our Cookie Policy.